Welcome to Maroondoor, your trusted space for premium men’s and women’s accessories, proudly operated by Icommerce Connect Private Limited. This Shipping & Delivery Policy outlines how your orders are packed, dispatched, and delivered across India.
Throughout this policy, “you,” “customer,” and “buyer” refer to individuals making a purchase, while “we,” “us,” and “our” refer to Maroondoor and the team behind your orders. By proceeding with your order, you confirm that you have read and agreed to the following terms.
Shipping Coverage
We currently ship across India. Shipping is free, nationwide. International shipping is not part of our delivery scope at this moment.
Order Processing
Once you’ve placed your order, we begin processing it within 1 to 2 business days, excluding weekends and public holidays.
Once your order is in motion, you’ll receive a confirmation email with order details, including shipping information.
Estimated Delivery Time
Standard delivery takes between 3 to 8 business days, depending on your location and the time of order. Efforts are made to ensure your order arrives within the estimated delivery period.
Unsuccessful Deliveries
If delivery fails due to reasons like an incorrect address, no one being available, or refusal to accept the package, the order will be returned to our warehouse. If you’d like it, you may request a re-delivery..
Damaged or Missing Orders
If your order arrives damaged, reach out to our support team within 48 hours. We may ask for clear photos to help resolve the issue.
If a package is lost in transit, we’ll work with our courier partner to investigate. Once confirmed, we’ll either send a replacement or issue a refund.
Need Help?
Have a question or concern about delivery? Reach out anytime at: icommerceconnectpvtltd4@gmail.com /icommerceconnectauthorize075@gmail.com.
We’re here to assist you.
Thanks for choosing Maroondoor. Your order matters to us, and so does getting it to you properly.
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